Module C5 – Social Systems Interventions

Module C5 – Social Systems Interventions

Module C5 relates directly to the European Competence Standards, which are formulated for Career Advisors, Career Professionals, and Career Specialists in the competence domain of Social Systems Interventions.

Cognitive Resources (Knowledge)

  • Theories and approaches related to coordinating career services inside different types of organisations (e.g. private, public, public employment services (PES), further training institutions)
    and as part of human resource management (HRM)
  • Theories and approaches related to coordinating career services with other/ external organisations (e.g. case management, referrals, consultation)
  • Specific communication theories and approaches related to negotiation, coordination, persuasion, and advocacy
  • Theories on the development and the effects of social capital and networking

Affective Resources (Attitudes, Values, Motivations)

  • Self-understanding and reflection as a facilitator of change/ learning in social systems (groups, organisations etc.) through cooperation and intervention
  • Motivation to advocate on behalf of clients in relevant contexts where they need additional support (e.g. because they lack the resources to do so themselves)
  • Interest in cooperating with different target groups and understanding and acknowledging their perspectives, needs and interests (especially potential users, but also teachers, parents, representatives of companies and further training institutions, other professionals, policy makers, and community representatives)
  • Motivation to support the development of networks, organisations and other social systems which can provide social security and/or serve as rescue nets for people facing social/
    work exclusion (e.g. unions, round tables of social partners)

Behavioural Resources (Skills, Techniques)

  • Conducting fieldwork, observations and interviews to understand interests, perspectives and needs of different target groups
  • Consulting skills/ techniques with a focus on questions of career guidance and counselling (e.g. placement, recruitment)
  • Facilitate effective referrals by means of initiating contacts between referral sources and individuals
  • Developing skills in promoting social justice, advocacy, and feedback regarding career services in particular institutional contexts

Methods of Teaching and Learning (Good Practice Examples)

  • Case studies on organisations and communities in need of career services
  • Discussing videos and cases that exemplify real situations
  • Using assessment procedures for communities, networks or
    organisations during internships
  • Designing training interventions (e.g. for parents)
  • Role play of consultation, referrals or round tables
  • Visits to different institutions/ organisations that offer career
    services or work together with career service providers

Methods of Assessment (Good Practice Examples)

  • Writing and/or presenting an analysis of a career problem related to a social system (e.g. an institution, organisation or community) with a focus on developing suggestions for interventions or
    cooperative development
  • Produce theory-driven materials useful for career interventions
  • Applying techniques for validating one’s own development of networking, cooperation and intervention competences before and after participating in such a process